Virgin Atlantic Airways - VIR : Read reviews and compare prices at Ciao.co.uk

User Reviews

for Virgin Atlantic Airways - VIR

Rating Summary based on 183 reviews

		97

		48

		12

		11

		15

See all Reviews (183)

Detailed rating

Customer Service
Food Quality
How often do you travel with this airline
How well does it cater for disabled people
Punctuality

	3.9

	4.0

	2.4

	1.9

	3.9

Show most helpful reviews first
Newest first

47 of 48 Ciao users found the following review helpful

DixieChick10

Member since 14/08/2007

Reviews written: 300

Owwww my bum hurts
Review with images
01/09/2009

User recommends the product

Advantages Good cabin crew, clean loos, worth the money we paid
Disadvantages Uncomfy Seats, Not a lot of room, awful food

In my lifetime I have only been abroad three times now, Tenerife which I don’t remember, Lanzarote and now New York. On the trip to Lanzarote, I swear that our plane was the worst plane in the world, it felt dirty, small and the televisions were in the centre of the isle, and were constantly blocked due to the air hostess’ walking in front of it. When we booked our trip to New York however, the girl at Thomas Cook booked us on a trip on Virgin Atlantic Airways, and proceeded to tell us all of the little extras we would be getting on this plane. It calmed my nerves down a little bit, because ... more
43 of 43 Ciao users found the following review helpful

mystikchick17

Member since 09/06/2004

Reviews written: 66

Pop your trans-atlantic cherry anytime 26/12/2005

User recommends the product

Advantages Cheap fares, excellent service, first-class entertainment system, decent food
Disadvantages Long wait times, London-Delhi leg needs major improvement

Who hasn't heard of the almost mythical experience in luxury that flying Virgin Atlantic represents? The Virgin Clubhouse lounges, the on-board massseuse and manicurist, the bar right there in the cabin, the fully reclining beds...the list is endless. But what about economy class? Was there any trickle-down effect, or was the difference enough to effect a Marxian-style revolution (sorry way too much philosophy/history this semester!) My father was eager to find out and so booked us on Virgin Atlantic from New Delhi to London on our summer vacation to Europe this summer, and needless to say, we ... more
144 of 144 Ciao users found the following review helpful

Badger_Boy

Member since 13/08/2003

Reviews written: 121

BADGE SOARS HIGHER THAN A KITE.......... 17/01/2005

User recommends the product

Advantages Cheap, reliable, friendly staff, good entertainment options, free booze
Disadvantages Lack of legroom

Having never used Virgin Atlantic, prior to Christmas we booked a holiday for four people to Las Vegas via Expedia.com. As there wasn’t a choice of carrier, we were stuck with Virgin and much to my dismay, in the weeks approaching the actual holiday I heard horror story after horror story of the level of service to expect. Departing on 23rd December we were to fly direct from London Gatwick to Las Vegas. I had never been to the USA, most of my holidays being taken in Europe, therefore I was looking forward to actually flying on a 747, it being the larger Jumbo Jet than I was used to, and ... more
15 of 15 Ciao users found the following review helpful

WoodJustin

Member since 06/07/2012

Reviews written: 7

Virgin Atlantic - Mixed Feelings
Review with images
08/07/2012

User recommends the product

Advantages V:Port IFE system, Nice fleet of aircraft, Flying club, Nice company image, Punctual
Disadvantages Narrow seat pitch/width in economy, Meals a bit bland at times, Can be costly

I have been lucky or unlucky enough to have the experience of flying with Virgin Atlantic Airways (VIR) for in excess of approximately 20 Atlantic Ocean crossings to various destinations within the United States of America. I have flown them to and from the following locations: London Heathrow Airport LHR London Gatwick Airport LGW Orlando McCoy International Airport MCO Los Angeles International Airport LAX John F Kennedy New York JFK Newark New Jersey EWR Miami International Airport MIA Las Vegas McCarran International LAS San Francisco SFO Boston Logan International BOS I have also been ... more
34 of 34 Ciao users found the following review helpful

mdall899

Member since 22/08/2010

Reviews written: 43

7 hours with Lady Penelope
Review with images
02/01/2012

User recommends the product

Advantages The entertainment, service and the fact that you get to say to friends 'I've flown with Virgin'
Disadvantages Worth the hype? Decor, standard economy legroom. You're also giving Beardy Branson more cash

It’s bloody incredible that despite Heathrow being as disastrously large as it is, I found it nigh on impossible to get a decent cup of coffee; for me, the most important part of any waiting experience, wherever one may be. OK, so there are umpteen Starbucks, Prets and one-off coffee shops in Terminal 3 however they are constantly heaving and when you have shoelessly shuffled through a generous security process and are stuck with an over-excited mother who has never flown long-haul before, time tends to fly (pardon the pun) and before I know it I am prematurely fleeing the queue of caffeine ... more