Home > Travel > Holiday Essentials > Airlines > United Kingdom Airlines > Virgin Atlantic Airways - VIR
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183 Reviews

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The Virgin Atlantic flight was going from Gatwick to Tobago, then it final destination, Grenada. The cabin crews didn’t feel like to do the safety video, when it said cabin crew point out the exit... more

User Reviews

for Virgin Atlantic Airways - VIR

Rating Summary based on 183 reviews

  • 5 Stars
    97
  • 4 Stars
    48
  • 3 Stars
    12
  • 2 Stars
    11
  • 1 Star
    15

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  • 3.9
  • 4.0
  • 2.4
  • 1.9
  • 3.9
  • 47 of 48 Ciao users found the following review helpful
    Picture of DixieChick10

    Level 7 DixieChick10

    Member since 14/08/2007

    Reviews written: 300

    4 Stars Owwww my bum hurts Review with images 01/09/2009
    User recommends the product

    Advantages Advantages Good cabin crew, clean loos, worth the money we paid

    Disadvantages Disadvantages Uncomfy Seats, Not a lot of room, awful food

    In my lifetime I have only been abroad three times now, Tenerife which I don’t remember, Lanzarote and now New York. On the trip to Lanzarote, I swear that our plane was the worst plane in the world, it felt dirty, small and the televisions were in the centre of the isle, and were constantly blocked due to the air hostess’ walking in front of it. When we booked our trip to New York however, the girl at Thomas Cook booked us on a trip on Virgin Atlantic Airways, and proceeded to tell us all of the little extras we would be getting on this plane. It calmed my nerves down a little bit, because ... more
  • 43 of 43 Ciao users found the following review helpful
    Picture of mystikchick17

    Level 4 mystikchick17

    Member since 09/06/2004

    Reviews written: 66

    User recommends the product

    Advantages Advantages Cheap fares, excellent service, first-class entertainment system, decent food

    Disadvantages Disadvantages Long wait times, London-Delhi leg needs major improvement

    Who hasn't heard of the almost mythical experience in luxury that flying Virgin Atlantic represents? The Virgin Clubhouse lounges, the on-board massseuse and manicurist, the bar right there in the cabin, the fully reclining beds...the list is endless. But what about economy class? Was there any trickle-down effect, or was the difference enough to effect a Marxian-style revolution (sorry way too much philosophy/history this semester!) My father was eager to find out and so booked us on Virgin Atlantic from New Delhi to London on our summer vacation to Europe this summer, and needless to say, we ... more
  • 144 of 144 Ciao users found the following review helpful
    Picture of Badger_Boy

    Level 8 Badger_Boy

    Member since 13/08/2003

    Reviews written: 121

    User recommends the product

    Advantages Advantages Cheap, reliable, friendly staff, good entertainment options, free booze

    Disadvantages Disadvantages Lack of legroom

    Having never used Virgin Atlantic, prior to Christmas we booked a holiday for four people to Las Vegas via Expedia.com. As there wasn’t a choice of carrier, we were stuck with Virgin and much to my dismay, in the weeks approaching the actual holiday I heard horror story after horror story of the level of service to expect. Departing on 23rd December we were to fly direct from London Gatwick to Las Vegas. I had never been to the USA, most of my holidays being taken in Europe, therefore I was looking forward to actually flying on a 747, it being the larger Jumbo Jet than I was used to, and ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of WoodJustin

    Level 1 WoodJustin

    Member since 06/07/2012

    Reviews written: 7

    4 Stars Virgin Atlantic - Mixed Feelings Review with images 08/07/2012
    User recommends the product

    Advantages Advantages V:Port IFE system, Nice fleet of aircraft, Flying club, Nice company image, Punctual

    Disadvantages Disadvantages Narrow seat pitch/width in economy, Meals a bit bland at times, Can be costly

    I have been lucky or unlucky enough to have the experience of flying with Virgin Atlantic Airways (VIR) for in excess of approximately 20 Atlantic Ocean crossings to various destinations within the United States of America. I have flown them to and from the following locations: London Heathrow Airport LHR London Gatwick Airport LGW Orlando McCoy International Airport MCO Los Angeles International Airport LAX John F Kennedy New York JFK Newark New Jersey EWR Miami International Airport MIA Las Vegas McCarran International LAS San Francisco SFO Boston Logan International BOS I have also been ... more
  • 34 of 34 Ciao users found the following review helpful
    Picture of mdall899

    Level 4 mdall899

    Member since 22/08/2010

    Reviews written: 43

    4 Stars 7 hours with Lady Penelope Review with images 02/01/2012
    User recommends the product

    Advantages Advantages The entertainment, service and the fact that you get to say to friends 'I've flown with Virgin'

    Disadvantages Disadvantages Worth the hype? Decor, standard economy legroom. You're also giving Beardy Branson more cash

    It’s bloody incredible that despite Heathrow being as disastrously large as it is, I found it nigh on impossible to get a decent cup of coffee; for me, the most important part of any waiting experience, wherever one may be. OK, so there are umpteen Starbucks, Prets and one-off coffee shops in Terminal 3 however they are constantly heaving and when you have shoelessly shuffled through a generous security process and are stuck with an over-excited mother who has never flown long-haul before, time tends to fly (pardon the pun) and before I know it I am prematurely fleeing the queue of caffeine ... more

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for Virgin Atlantic Airways - VIR

Product Details

Country United Kingdom
Continent Europe

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