Well done Richard- yet again you have managed to go one better than your rivals. Especially with all the trouble at the begginning VA deserve to be on top of the world. The in flight entertainment is the best i have ever experienced (even in economy class). The food- possible improvement although i realise the fact that there are loads of people to be fed and you are 3000 metres up in the air! The air hostesses! They are good at their jobs but they are also very nice to look at as well! I have a friend who is disabled and they were teling me that Virgin are the best airline that they have ever flown with n that respect! And of course with an excellent safety record these are the ones to go with!..
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Advantages: None. Just a standard airline service. Disadvantages: Lose your valuables. Unfriendly, unhelpful staff. Arrogant and dismissive customer service.