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Business class not as good as other airlines

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2 Jul 6th, 2009 

3 Ciao members have rated this review on average: helpful

Advantages:
Lots of leg room

Disadvantages:
Everything else, not up to the business class standard of other companies

Recommendable No:

Detailed rating:

Food Quality

Customer Service

Punctuality

Space

Value for Money

rosalynn

rosalynn

About me:

I'm a graphic designer, I work from home and I have an unhealthy interest in skin-care products and ...

Member since:27.08.2008

Reviews:16

I've flown with Virgin Atlantic several times and they always leave much to be desired.

Being a frequent flyer, I've come to value business class when you have to sit on a plane for 10-14 hours. And I can safely say, Virgin Business class is nothing to write home about.

The seats are wider and there's plenty of leg room, however as a business class flyer, you don't get access to the lounge like British Airways. Which I think is outrageous. Also the seats don't turn into flat beds either so if you wanna have a snooze, you gotta get yourself into very uncomfortable positions. If you're like me and can't sleep sitting up or on my back, it's a real nightmare! If I can help it, I try and avoid Virgin Atlantic.

Food served during the flight is also nothing special, I've had better in Business class. Generally their service seems to cater for middle class people who want a slightly better service then economy. Which is great but they shouldn't call this class "Business" because it isn't.

If the flight isn't too long (up to 5 hours) I could just about make-do with the seats, but otherwise it's torture trying to sleep - oh and the cabin gets horribly cold in the night. I've never been as cold as I was on Virgin Atlantic flights - what is up with that? I remember one time I was flying back from Florida in the summer and it was obviously very hot over there so I only had a thin dress on me. The temperature went down so much that I was literally shivering away. I ended up with a head cold a few days after I came back to UK.

For the money you pay, you'd expect a really good service. You can get a very similar service from British Airways and for a LOT less money. If you want to go business class, I'd recommend British Airways anyday over Virgin. 

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Comments about this review »

TheHairyGodmother 24.09.2009 17:53

Nice review :)

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