horrible service, late flights, less baggage allowance
Recommend to potential buyers:
no
Full review
This has to be the world's worst airline. Staff is rude, service is non existant, they have yet to learn what customer serice is. Will destroy your luggage and never offer compensation will not take any complaints and planes are always late. Baggage allowance is worst in the industry, wonder how they keep customers.
Have complained to the airline and to Richard Branson's virgin group, but it appears they dont care if people have complaints, since they do ABSOLUTELY nothing.
When I tried to complain to the head office, they tried to have banished from the area arrested by Brisbane police.
I would NEVER EVER fly this airline or any of their affaliates, consdering my experience, its a wonder they exist. POOR SERVICE
More details
Class flown most frequently
Economy
How often do you travel with this airline
First time
Where did you book
Directly with this airline
Safety
Dangerous
How well does it cater for disabled people
Don't know
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