Most fantastic airline

4 Jul 12th, 2000

Advantages:
Comfortable, High service, good entertainment, good food

Disadvantages:
a bit more expensive

Recommendable: Yes 

Detailed rating:

Food Quality

Customer Service

Punctuality

Space

Value for Money

more


brofr

About me:

Member since:11.07.2000

Reviews:15

Members who trust:2

Review rated by 5 Ciao members on average: helpful

In December 1999, Virgin Atlantic launched their flights to Cape Town, having flown only to Johannesburg in the past.

When booking our holiday in February 2000, Virgin Atlantic were most accommodating and flexible in that we flew into Johannesburg and out of Cape Town, giving us the opportunity to visit both places.

Before we even boarded the plane, our 3 year old was presented with a handy back-pack filled with goodies, a cap, pez and so on. When you are 3 years old, this type of treatment is certainly an investment in the future! The child was then given a goody box with a snack in it to eat before the dinner trolley came around, in fact she was asleep by then allowing her parents to relax and enjoy their meal.

Throughout the flight, the hostesses were concerned about the childs safety and comfort and continously provided the passengers with refreshments and entertainment. It helps that each seat has its own TV screen and games so one can watch whatever one enjoys and tthere is not a continous flickering of an overhead projection.

We arrive after 10 hours flying, relaxed and happy, how many airlines can claim that their passengers are not stressed after a long flight like this?
 

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Comments about this review
ultras67

ultras67

18.06.2004 12:05

sorry for giving a low rating but its in the wrong category and there wasnt that much detail to justify a higher rating

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Review Ratings
This review of Virgin Express has been rated:

"very helpful" by (40%):
  1. jhughesbw2
  2. broti

"helpful" by (40%):
  1. unibuddie
  2. jennab

"somewhat helpful" by (20%):
  1. ultras67

The overall rating of a review is different from a simple average of all individual ratings.
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