W New York, New York

THE W HOTEL – 54th & Lexington - NYC I have mixed feelings about this hotel. In all fairness, when I visited the lobby was under renovations. This was not a problem for me. What was a problem was that I requested and confirmed two double beds. When I checked in I was told I was getting one king bed. Obviously, depending upon your travelling companion this could be a problem. I was not the only guest to suffer this calamity. Others were arguing over it when I arrived. The girl at the front desk chastised me for using an on-line reservation service. Incidentally, this is what I always use ... more

Stayed here during a weekend trip to the big apple in January 07. First impressions are good from the ouside and once in reception they continue. Once you pass reception and enter the lifts to your floors it is a different matter. Firstly nobody tells you how to use the lift properly (cue 10 mins messing about pressing buttons and inserting cards in different combinations). Once out of the lift things start to look a bit dissappointing, loose wallpaper, dirty walls and carpets etc. It carries on inside the room, VERY small room and bathroom (my garden shed really is bigger than the bathroom) ... more