Wales and Borders Trains

As you will know if you have read my opinion on The Train Line (and, if not, why not?) I have just travelled from Birmingham New Street to Tenby by train to join Dave, who was working in Haverfordwest, so I thought I should tell you what it was like. The journey provider was Wales and Borders Trains and I rang them direct to book my ticket as it was almost £10 cheaper than booking via www.thetrainline.com. I was very impressed with the booking procedure, which was handled quickly and efficiently, and the ticket arrived in the post two days later. This was a good start – an efficient ... more

We all seem to like to have a good whinge about the railways, and sadly much of the time it's at least partly justified. Now, Wales and Borders may not be perfect, but I'm still impressed. Up until late 2001, the lines from Birmingham to Mid Wales were run by Central Trains. They did the job and were better than pre-privatisation "Regional Railways" but not quite well enough. Trains were usually filthy inside and out. Reservations were never there and they'd put on just about whatever old train they could get away with. Since Wales & Borders took on the route, there have been improvements ... more