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Reviews - Wiggle.co.uk

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Excellent

Excellent range of products with excellent discoun...

None.

Wiggle.co.uk is primarily a shop aimed at cyclists but has a wide range of equipment for sale. Wiggle sells numerous products related to cycling, running and swimming. Put the three together and you have a triathlon, wiggle also sell all manner of equipment related to triathlons as well. I first...

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Excellent

“Wiggle and click”

published 06/11/2002

competetive prices, good returns policy, great var...

not always the cheapest for everything, relying on...

Wiggle.co.uk is a great resource for any cyclist, whether you are the down and dirty offroad type, a road racer, or a commuter. This online shop carries everything from cycle components and frames (though not complete bikes) to clothing, shoes, hydration systems, protective gear, panniers...

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Excellent

“Wiggle sets the pace”

published 07/11/2003

top notch service and range of stock, lots of guar...

no search facility on the website, not always the ...

This is what internet shopping is all about: speed of service, accuracy of information, detailed product listings, lots of choice, well known brands, convenient and a simple to use website. Wiggle has excels in each of these areas and then some. Wiggle.co.uk is a Portsmouth based online shop...

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Super

“Mixed feelings”

published 28/07/2005

Huge range and stock, generally good prices, 'one-...

Post-sales customer service, not supporting local ...

First of all, I'd better 'come clean' and say that my motivation to register on this site and write this review is the appalling after-sales customer service I've received from wiggle. However, I have placed many orders totalling hundreds of pounds (bike gear for myself and other people), so I...

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Excellent

Got what I wanted in what I'd consider record time...

Really, none that I can think of.

OK, I can't comment on everyone's opinion of Wiggle, but here's mine: We have 9 month old twins. I wanted two backpack-like child carriers to hike in - one for me and one for my wife. They didn't need to be the same product for each of us, but they needed to be comfortable enough for both...

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Good

“Why pay for postage???”

published 28/01/2005

Easy to use, good range of products.

Postage, price, postage, price - oh, and postage

Wiggle is without doubt a well designed, easy to use website. I have ordered on there and will order again. Delivery is good but why pay for it??? Other well known mail order sites - no details here of course - are available (just like the adverts for the Radio Times eh?) and are worth hunting...

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Excellent

Huge product line, dirt cheap, great special offer...

None

Wiggle is a one stop shop for cycling enthusiasts. It is the website I turn to if I need a product or want to find a price comparison when I look in my local shop. Whether you are a hardcore road rider chugging out 300 miles a week, a mountain biker who loves tearing down hills or comeone who...

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Super

published 26/11/2008

Advantages: Easy ordering and rapid delivery. Disadvantages: No personal communication. I wanted to exchange the received helmet for a larger one. I was a bit nervous about this after having read the differing reviews. The "exchange process" also made me uneasy. Had a bit of a nervous time waiting & wondering whether I would receive a refund & new helmet. I had absolutely NO personal replies to 3 emails explaining that although the users manual was opened, the box damaged (french post), the helmet had not been worn & I was happy to have the inserts and damaged box back. In the end though, I received a new helmet (& inserts) pronto AND after they received my returned helmet, a full refund. All in all, things went well.

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Satisfactory

“Wiggle needs to do better”

published 08/11/2008

Huge selection

Often out of stock

There was a time when I would have given Wiggle a rave review - but no longer. Wiggle started off selling cycling components, accessories and clothing but has since expanded into running and triathlon. The impression that I've gained over several years of buying from them is that they specialise...

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Excellent

“Fantastic Website”

published 12/09/2009

Loads of products, good prices

stock can be a bit iffy other than that - NONE

I have used this website countless times for all kinds of cycle equipment and have so far never had any major problems. They are currently celebrating 10 years of selling and it really is not a bad record - considering how many people were using the internet in 1999. Their range on stock is...

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Excellent

“I am a Wiggler”

published 26/04/2004

Good prices, great deals, fast delivery

Not always the best price, be careful

I was put onto Wiggle by a friend and fellow biker. I had been out of Mountain biking for many months and was looking to get a few extras for my bike including a new comfy saddle,some tyres etc. Wiggle is an online bike part ordering company. (I think thats the best way to describe it). Despite...

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Excellent

Very fast delivery, cheap pricing and free sweets

I couldn't find any

I ordered a mens base layer yesterday at 10am and just received it 20 minutes ago, even when I only used the free delivery! I think that this is pretty amazing, especially as I looked around and they had the best prices than anywhere else I found. My item was exactly as they described it and the...

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Not for me

published 23/05/2008

Service is fine if they get it right but beware if something goes wrong with your order. There is no way to contact Wiggle other than by email which they may or may not answer. I accidentally ordered a product that was out of stock (stock levels are very misleading) and could not get through. Think twice before ordering.

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Not for me

“Awful, awful, awful”

published 04/05/2010

None at all

No customer service, no communication, cancel orde...

These jokers took my order for a bike. The website said it would be with me in 5 days. I received an email several days later saying it would be about 6 weeks. I chased them up form 6 weeks. I was eventually told (after much chasing) they had spoken to the manufacturer and it would be another 2...

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Not for me

“appalling after sales”

published 06/08/2008

cheap, well layed out website

delivery, after sales service, no phone number

Wiggle are generally quite cheap so they are very tempting to use. I have used them probably 8 or 9 times over the past few years. But i have given up using them now. This is the 3rd time a delivery has gone wrong. There after sales care (if you can call it that) is a joke. No telephone number to...

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