I have flown with this company quite a few times (10 times or so) between Bucharest and London.
Company: From what I understand the company is Hungarian with 8 operating bases to Katowice, Warsaw, Gdansk and Poznan in Poland, Budapest in Hungary, Sofia in Bulgaria and Bucharest and Cluj in Romania, offering flights to over 50 destinations and 100 routes in Europe. It's quite a young company, considering their first flight took off in May 2004.
Aircraft: Their aircraft is Airbus A320 with 180 seats on board. The seats are single class only, there is no seat assignment so you sit wherever you can. If you are picky about your seat and do not like to fight with 100+ for a window seat, take advantage of the pre-booking (2. 5 euro for bus, 4 euro for aircraft per flight during booking, more after booking) or extra legroom(5 euro during booking, 10 euro after booking).
Luggage: The limit is 20 kg and they make no exceptions. They will ask you to pay even if it's 0,5 kg extra. It's not cheap either, 50 euros for 0-5 Kg at the airport, 25 euros online. No single bag can exceed 32 kg.
Staff: They were trying, I have to say that ,but it's obvious they are young and inexperienced. On a couple of occasions the person at check-in was quite obnoxious (at the London airport) but I am not sure if she was the airline employee or the airport's.
Food&Drinks: All food or beverages are bought on the airplane, amounts vary for 1-2 pounds for drinks and 2-4 for snacks or sandwiches, there is no hot food served.
On time: In more then 50% of the times I have flown with them, thy were at least one hour late. The most I had to wait was 4 hours. I would recommend not to tie it up with a different flight as they are rarely on time. If the flight its the first one in the day it's usually fine, but after that they get more and more delayed.
Value: Well, it is what it is, a low cost company. The price varies, I mean I flown between Bucharest and London for 55 pounds return flight, normally it's around 100 pounds thou, while commercial companies start at 150 pounds. I can't imagine flying with them transatlantic but shorts flight are fine as long as you book in advance to take advantage of the low price. The minute the price is near the commercial airlines... would not recommend buying it anymore.
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Advantages: None as they cancelled the service that I paid for Disadvantages: They cancel flights without informing customers, leave you stranded with no way of getting home
mnsconsult 27.08.2008 (27.08.2008)
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