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Get thrown out for wanting milky tea

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5 Jan 17th, 2001 

38 Ciao members have rated this review on average: very helpful

Advantages:
Cheap, entertaining, unique

Disadvantages:
Don't worry too much about hygiene

Recommendable Yes:

Detailed rating:

Value for Money

Standard of Menu

Atmosphere

Standard of Service

ImogenW

ImogenW

About me:

I'm 27, a freelance hack based in London, where I've lived all my life.

Member since:15.12.2000

Reviews:154

Members who trust:129

This is my favourite London restaurant by an absolute street - this place is quite unique and somewhere I make sure I take all those who are visiting London for the first time. A massive emporium to Chinese food, this place sprawls over about five floors, offers about the cheapest food in town and a spectacle to match. It's waiters are legendarily rude, it's provinces murky to say the least -everyone who works here is an illegal immigrant, for all I know the owners are Triad gang leaders, and urban myths abound of people being thrown out just for asking for milk in their tea.

So why on earth am I recommending it? What makes it so special? Lots of things. First of all, Chinese restaurants in Chinatown are two a penny - or two a pound rather, as they ain't cheap, and are generally pretty mediocre, with average food, no atmosphere and high prices. Won Keis bucks that trend completely. It's also the most eccentric restaurant in London and so an entertainment fest to boot.

Let me explain. Here's what'll happen when you walk in. You'll be one of several parties shuffling throught the door. Quite fast, you catch the eye of one of the notoriously rude waiters, who will look you up and down and snap. "How many?". Give the number of your party and however many it is the answer will be the same: he'll jerk his thumb towards the back of the restaurant and answer, "Upstairs" (hence one of it's many nicknames: Upstairs Upstairs). Off you will obediently shuffle to the back of the restuarant, where a grubby staircase will take you up to floor two, kinda like Dante's Inferno in reverse. Here the same scenario will occur. Eventually you will be show to a table, maybe on the third or fourth floor, which will seat eight - again regardless of how many there are of you. The rest of the table will be taken up with complete strangers, who will vary from Chinese families to Soho trendies to business lunchers to tourists. You'll order your food from a grubby menu that hasn't changed in about ten years (and neither have the prices) and be given a free teapot of delicious china tea. Your food will arrive via one of the many and unceasing dumb waiters that take up one side of the room and will be slung at you by yet another taciturn waiter. You'll eat it, and it'll be unexpectedly delicous. When you're done, a piece of cheap paper will arrive covered in Chinese scribbles and a total at the bottom: this is your bill. Cash only please, cheques and credit cards will not be accepted,this is a strictly over the counter operation as most of the staff are almost certainly illegal immigrants. They don't even really accept tips, so don't hesitate to gather up your change and pick your way back out into the street, where you will be returned, fed and feeling slightly bewildered, to the real world outside.

This place actually used to be best known for the rudeness of the waiters, but this is in my experience waning. Last time I went one of them said thank you when I paid the bill and I nearly fell over backwards in shock. But whatever kind of service you get, I can guarantee one thing: your food will be delicous in a trashy Chinese sort of way, the portions will be huge and you'll be pleasantly surprised by the bill. And whatever has happened to the waiters, a trip here is still a quite unique experience: the ritual entry, the mad decor, the fantastical mix of diners - Won Keis is a London institution and long may it remain so. Miss it at your peril. 

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Comments about this review »

dekom 26.03.2004 22:38

I also rate Wong Kei as the best restaurant in London's Chinatown. This review has blended both the aspects of Wong Kei's recent past along with the gradual changes of the past years. It remains in essence a restaurant that feeds you well and cheaply, though the reputed rudeness of the waiters is rarely encountered nowadays except amongst the few remaining stalwarts. This review has picked up on the key points, the atmosphere provided and the value-for-money aspect when compared to the seemingly classier restaurants that surround it.

Freddydog 17.04.2001 21:19

You have got Won Kei's off to a tea.

stephbu 26.02.2001 12:38

Think Won Kei's is the only restaurant that I have ever visited where I sat with none of the guests I arrived with... Great opinion! BTW love the dante's inferno comparison

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