This is a tale of buyer beware as we visited Wroxall Abbey recently. It was a wedding function and the room was £145 for the night including breakfast.
We arrived and entered the estate along a tree lined avenue which led to the mansion house. The estate was described as 'Sir Christopher ... Read review
Nestled in 27 acres of open parkland, Wroxall Abbey Estate occupies a unique setting ... more
amidst peaceful countryside. The hotel is positioned close to Warwick and with convenient road and motorway links to Solihull, Coventry, the NEC and Birmingham city ce...
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Price is per double room per night and may vary depending on date booked...
Wroxall Abbey Estate consists of 2 Victorian buildings nestling in 27 acres of landscaped ... more
gardens and parkland Wroxall Court 3 and Wroxall Mansion 4 Wroxall Court offers 22 character bedrooms set in a countryside cobbled courtyard Spiral staircas...
Information:
Price is per double room per night and may vary depending on date booked...
Advantages: lovely setting, nice gardens Disadvantages: room was terrible, service poor
...buyer beware as we visited Wroxall Abbey recently. It was a wedding function and the room was £145 for the night including breakfast.
We arrived and entered the estate along a tree lined avenue which led to the mansion house. The estate was described as 'Sir Christopher Wrens Country retreat' and the 48 bedrooms as being 'luxuriously appointed with many original features, walk in showers and whirlpool baths'. From the outside everything ... ...wedding and I must say Wroxall is a pleasant location, lovely setting, nice gardens and would look fine on the photographs. It was just a pity the room and the service was so poor.
Other guests also commented on their rooms and they were just as disappointed - so it was not a 'one off'.
As we checked out we were asked whether everything had been OK and when we said 'No' the reply was 'Oh' and continued to swipe our credit ... more
This is a tale of buyer beware as we visited Wroxall Abbey recently. It was a wedding function and the room was £145 for the night including breakfast.
We arrived and entered the estate along a tree lined avenue which led to the mansion house. The estate was described as 'Sir Christopher Wrens Country retreat' and the 48 bedrooms as being 'luxuriously appointed with many original features, walk in showers and whirlpool baths'. From the outside everything appeared to be just so.
The trouble started at reception when we were told the lift was out of order and we were left to carry our bags up two flights of stairs and along a lengthy corridor (no help was offered and no porters to be seen).
When we got to our room we could not believe our eyes - a room barely 11ft by 9ft with no dressing table, no make up mirror and electrical points underneath a table. There was a king size bed in the room but the rest of the furnishings appeared to be 'junk'. So much so the wardrobe door fell off as I tried to close it. There was certainly no walk in shower or whirlpool bath in the bathroom and the whole room was really just a wide corridor.
To make matters worse there was a lift 5 paces from the room and it worked perfectly!
We thought we would have something to eat and rang reception only to be told the kitchen was too busy with the weddings but they might be able to make a sandwich.
The hotel is 'Conde Nast' recommended, in Johansen's guide and I was completely gobsmacked.
We stayed for the wedding and I must say Wroxall is a pleasant location, lovely setting, nice gardens and would look fine on the photographs. It was just a pity the room and the service was so poor.
Other guests also commented on their rooms and they were just as disappointed - so it was not a 'one off'.
As we checked out we were asked whether everything had been OK and when we said 'No' the reply was 'Oh' and continued to swipe our credit card.
In all honesty, I could not recommend this hotel and my wife said it is not even worth returning to for a cup of coffee.
fossiebear 07.05.2006
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Review of Wroxall Abbey Estate, Warwick
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Quick review of Wroxall Abbey Estate, Warwick
I have just stayed overnight for a wedding at the Mansion House, Wroxall Abbey Estate - and my experience was totally opposite the review I have just read. Our twin room was really spacious and very well appointed and the bathroom had all you could want with a large, walk-in shower, whirlpool bath (which sadly I didn't have time to try), twin handbasins and a hairdryer plus a plentiful supply of soft, white, fluffy towels. We commented on the fact that with such a comfortable room a longer stay would be even better (and I'd have got to use the whirlpool bath!) I can't comment on room service as we had no need to use it.
We found the staff to be unfailingly polite and helpful and overall our stay was really enjoyable. ...
Chickwah 24.06.2007
Ciao members have rated this review on average: helpful Review of Wroxall Abbey Estate, Warwick
Advantages: The venue and bedrooms, the surroundings,the staff & the cost (exclusive package) Disadvantages: None. For us this place was perfect
...at the Mansion House in Wroxall Abbey estate and cannot praise the place enough.
All of the staff are genuinely attentive and helpful, especially our own personal Elton John in the shape of the piano playing, joke telling, sandwich making night porter who looked after us until 5.30am.
As we took over the whole of the Mansion for our wedding (definately the best option for a very reasonable price) I actually got to see the majority of the Mansions ... ...of them is the same which is great. I should think the owners like auctions as many of the rooms are filled with interesting furniture and are themed which just adds to the overall charm of the place.
The Mansion House used to be a private girls school which has been converted into a hotel but without losing any of the quirkiness of those types of buildings. One of the intiial reasons for us chosing the place was because both myself and my wife ...
Tiffer123 22.07.2007
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Ciao members have rated this review on average: helpful Review of Wroxall Abbey Estate, Warwick
