Had a similiar experience with a delayed easyjet flight! My first experience with easybus was great, but after this one I wouldn't use the service again, even if it is slightly more convenient & cost-effective than the train!
Our EasyJet flight was delayed for 2 hours & we landed at midnight, so after going through customs etc it was technically the next day - found out that no credit or refund will be issued as we landed "the next day" our tickets were void for EasyBus.
As it's the same company and EasyBus requires you enter your flight number in, it's shocking that they would blatantly take money without providing the service paid for even if it's their company's fault that we were late!
Don't use EasyBus - it may seem cheaper but the stress and inconvenience it causes isn't worth the savings.
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Feb 9th, 2009
(Feb 5th, 2009)
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