easybus.co.uk

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easybus.co.uk

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Don't use EasyBus

1 Feb 9th, 2009 (Feb 5th, 2009)

Advantages:
cheaper than the train

Disadvantages:
poor refund policy and customer service

Recommendable: No 

Detailed rating:

Quality of Rooms

Customer service

Frequency of bus / buses

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travelhappy

About me:

Member since:05.02.2009

Reviews:1

Review rated by 10 Ciao members on average: helpful

Had a similiar experience with a delayed easyjet flight! My first experience with easybus was great, but after this one I wouldn't use the service again, even if it is slightly more convenient & cost-effective than the train!

Our EasyJet flight was delayed for 2 hours & we landed at midnight, so after going through customs etc it was technically the next day - found out that no credit or refund will be issued as we landed "the next day" our tickets were void for EasyBus.

As it's the same company and EasyBus requires you enter your flight number in, it's shocking that they would blatantly take money without providing the service paid for even if it's their company's fault that we were late!

Don't use EasyBus - it may seem cheaper but the stress and inconvenience it causes isn't worth the savings. 
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Comments about this review
nickbrown60

nickbrown60

09.02.2009 13:40

Great review, I have also used them with poor service!

MAllen400

MAllen400

09.02.2009 12:52

good review

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Review Ratings
This review of easybus.co.uk has been rated:

"very helpful" by (30%):
  1. JL132
  2. nickbrown60
  3. AlexanderBanks

"helpful" by (70%):
  1. duskmaiden
  2. bmthkatie
  3. MI9to5
and 4 other members

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