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Not for me

“Worst Customer Service ever!”

published 13/08/2000

Pronice car, good price when they don't cheat you

Conscustomer service disaster, stealing money and refu...

I was excited about the possibility to rent a decent car to a very attractive price from easyrentacar,com, a new venture from the man behind easyjet and easyeverything. I rented a car, a Mercedes A-class, from their London Bridge site, shortly after it opened in April this year. The car was great...

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Excellent

ProEasy to book, cheap

ConsThe limited mileage makes you make every mile coun...

I needed a car for 8 days after a flight in to Glasgow Airport. I had heard the bad press about easyrentacar so trawled through every other car rental company. In the end I went back to easyrentacar.com and these are the reasons I recommend them: * They were £100 cheaper than the others * They...

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Super

“easycar.com”

published 18/07/2001

ProEasy of booking

ConsNone yet

We hired a Mercedes A Class from easycar.com at Nice Airport. The paper work was all done via the internet in December 2000 and my credit car was duly debited with £155 which was for 10 days hire and £5 administration fee. I found their site very simple to use. The directions to the pick up point...

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Not for me

published 19/05/2008

Very unhelpful company! I booked a car in the UK, paying with my Visa debit card, and the payment went through all right. But after the binding payment had been taken from my account, the company informed that at the site of rental, only credit cards would be accepted for payment of the deposit. Other companies that I have rented from in the past have never required a credit card at the rental site (I'm only renting a small car, nothing fancy that requires extra deposit). They did not want to let me cancel and I'm stuck with paying for a car I'm not allowed to use. I will never use easycar.com again.

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Not for me

“charging for damages”

published 17/02/2001

Promight save you some money

Consnone

I hired a car from easyrentacar in july last year and returned it in the same condition as when i hired it. 6 months later i was checking my latest credit card statement and found i had been charged £150 pounds for alleged damage. I sent an email to the company and the money was returned to my...

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Excellent

ProQuick, last minute booking and simple relationship...

Consweb based, probably low customer service levels if...

I realised the night before a holiday in Italy that I had forgotten to book a car. forget holidayautos - they need someone to call within 48 hours of a booking. ( bear in mind this is midnight the night before I fly.- forget hertz, avis etc - they simply don't have the prices I want. in flys...

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Vehicle Quality
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Not for me

“Don't use them!”

published 28/06/2011

ProNo advantage to being ripped off

ConsThey farm out the hire to other companies and then...

We hired a car from easycar.com as a family member had been in a serious car accident in France. There suppliers in Lyon airport, France are Sixt and they charged us without any agreement from us for filling the car up even though we had filled it 2 minutes before returning it and another service...

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Value for Money

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Product Information : easyrentacar.com

Manufacturer's product description

Ciao

Listed on Ciao since: 13/08/2000