Home > Travel > Holiday Essentials > Car Rental > holidayautos.com
holidayautos.com

Community images

  • holidayautos.com
  • The model I hired..
  • holidayautos.com
  • holidayautos.com

Reviews - holidayautos.com

> Show product information

Available selection
Customer Service
How many outlets do ...
Type of car rented
Value for Money

User reviews

Filter by
Review type
  • Reviews with images (2)
  • Quick reviews (2)
  • standard reviews (43)
Product rating
  • (3)
  • (3)
  • (2)
  • (5)
  • (32)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Super

“Happy Motoring?”

published 14/06/2006

Time Saving, Cost Competitive, Leading Car Rental ...

as there is a third party involved, there is a ris...

Holiday Autos (www.holidayautos.co.uk) is part of the www.lastminute.com group and has been in existence for a number of years. Essentially they operate as a broker to find the best deals in car rental across a broad range of countries. Although booking through a broker, the company has deals...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Excellent

“Driving into the sunset”

published 12/07/2001

Competitive prices from an excellent website

Online processing may occasionally fail

After successfully booking my package holiday and my travel insurance online, it made sense to complete the trio by renting a car through an online agent. There are any number of sites competing to offer all types of car rental with a wide disparity in prices, but all I needed was something basic...

> Read review

Did you find this review helpful? Yes 0

Excellent

Prices can't be beat!

None!

Holiday Autos has been around for a few years now. Once an independent company, it was bought by the lastminute.com group. Thankfully, nothing changed when this happened and their service has been as good as ever. I've used them numerous times, and most recently on a trip to California. This time...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Satisfactory

“unhelpful customer service”

published 06/09/2003

Inclusive prices

unhelpful customer service

As we are going on our hols in October and had not booked a hire car with the tour operator, I thought that I would trawl the net for competitive quotes, which I had successfully done for the holiday, travel insurance and airport parking. After a few high prices I came to holiday autos, put in...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

Nice car shame about unexpected charges

Rip off Eupoean partner

I rented a car for use in Italy through Holiday Autos to be picked up from Europcar at Lamezia Airport on 11.05.2011. The car was duly collected and my credit card details were left with Europcar. The car was returned in perfect working order on 18.05.2011. The service recieved at the desk on...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Super

“Happy Since 1999”

published 20/01/2006

Quick and Easy, Great Value Everything sorted in o...

Like all online services you have to have a great ...

I have been using holidayautos now for the last 6 years and I will use them again this summer. I have booked cars in USA, France and Spain all from holidayautos. One might say I have been lucky because I have no complaints I have heard tales of poor customer service, but have not myself...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

“HOLIDAYAUTOS.CO.UK stink”

published 25/08/2009

HOLIDAYAUTOS and Europcar - rip off merchants

totally unhelpful

HOLIDAYAUTOS.CO.UK and EUROPCAR stink. I was forced to upgrade my hire car at Granada airport as another child travelled with us at the last minute and was told by the Europcar spanish staff in broken English that the price of the new car would be 292 euros. The already charged price of 170 euros...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Satisfactory

I thought price was ok, it is, but if you look a b...

Bad customer service when something goes wrong, u ...

Rented many times and normally it works ok. Yes, they normally dont use the main renters, which means you normally have to take a bus from the airport etc to get to your car, which takes longer. But that might be ok. However, if something goes wrong, everything just falls apart. Let me explain...

> Read review

Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

None

Car high mileage (85,000 kms) in poor condition

On 28th January 2014, I contracted to rent a car from Firefly Car Rental in Rome through Holiday Autos, for 18 days from the 13th to the 31st of May 2014. In the past I have used Holiday Autos and always found them competitive and the cars of a high standard. Firefly is way off the airport and...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

published 20/03/2008

My advice - book direct with a car company and save yourself money and hassle. I was charged extra after my booking for 'mandatory winter tyres'. If theye are mandatrory why not include in my booking charge at the very start. Holiday Autos say they have no hidden extras. Maybe not hidden but certainly 'hard to find' . They are not transparent or customer centric. Essentialy a broker which you can easily avoid.

Did you find this review helpful? Yes 0

Not for me

published 07/02/2009

dreadful. Booked three cars with them for a large skiing group. e-vouchers didn't arrive. When we got to the destination airport, checked my e-mails and all three bookings had been canceled for lack of cars. These e-mails must have been sent whilst we were flying.

Did you find this review helpful? Yes 0

Not for me

“Appalling service”

published 04/08/2009

None

My son & his girlfriends holiday was ruined.

I booked a car for my son and his girlfriend to be picked up at Alicante airport at 11.30pm on 27th July. When they arrived, they were told that there were no cars available, even though we had received a confirmation email from holiday autos and the money had been deducted from my debit card. I...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Good

“Usually good but risky”

published 17/07/2011

good value, easy booking, decent cars

risk of unjust charges, cars often dirty

I have used Holiday Autos several times for bookings from Rome airports and usually been pleased with the service and price. My main complaint would be that the cars are often provided unwashed! However, after my last trip when the local partner Sixt unexpectedly charged almost £100 to my credit...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

None

Their are just trying to fool you!

Just wanted to give you a word of warning about any rentals through Holiday Autos (e.g. holidayautos.co.uk). They seem to attract internet customers by offering the seemingly best deal. In fact, the company is misleading the customers by vague and often simply incorrect information on e.g. price...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

None, that I am aware of

Shady practices, Very rude staff

I booked a rental car in Geneva for a few days, naming my girlfriend as the sole driver. On turning up at the airport, I was told that they needed a credit card imprint to cover the excess. This is standard practice, of course, and I offered them my Amex or Visa. They refused, saying that the...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0