I have been using holidayautos now for the last 6 years and I will use them again this summer. I have booked cars in USA, France and Spain all from holidayautos. One might say I have been lucky because I have no complaints I have heard tales of poor customer service, but have not myself experienced it. Each and every time I have got exactly what I booked (typically a brand new family sized saloon), for where I booked it and for when I booked it. Each and every time the car I have received has been from a well known car hire company, with the expected service. The joy comes in that it is all paid upfront and you simply present a voucher and take the car. Maybe I have been lucky, but like I have said I will use them again and probably again. I like the fact that if I do break down in France then I can phone either holidayautos and speak to someone English who speaks French and will apparently sort out the situation, or if feeling brave I can call the car hire company directly and still receive the same service they offer their direct customers. I think that with all service industries there are horror stories regarding customer care and with all things you take your chances but in my opinion, the low costs, all inclusive deals and my happy and unfaultable experience advocate my recommendation.
Bon voyage
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NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Jan 20th, 2006
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