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  • 7 of 7 Ciao users found the following review helpful
    Picture of paul33innes

    paul33innes

    User recommends the product

    Advantages Advantages The scenery,great value room service,food to die for

    Disadvantages Disadvantages the first day, read and see.

    We reserved a lake view studio suite which we received but it was on the ground floor in the corner and was told we would not be able to change rooms because all other similar rooms were sold out in our category. Thats fine but all 6 nights and no one contacted us concerning a room change the entire stay after our request was put in. One of the main reasons we picked the hotel was for the Internet service in the room. No where on the website or during the reservation process was I informed of the $33.68 daily charge for Internet service. Started looking for the coffee plunger that was to be in ... more
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