Advantages: British company
Disadvantages: British company

...British Airways spends a significant amount of money promoting itself as the worlds favourite airline: Favourite for what I wonder. My experience (and others) of British Airways is that it is expensive and that its service is poor. Like so many British industries, it seems not to value its customers. The customers make the airline profitable, and so to not take their wishes into consideration is folly. I think that British Airways could learn a lot from American companies about customer service. They may then find that customers give them some loyalty. I have heard many people say that they would rather fly to/from the states using American Airlines than British Airways: This says something for a company based in this country.... Read review

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Advantages: Great service.
Disadvantages: The food is a bit...

...I have used British Airways to travel couple of times. To be honest here, I am never disappointed with the services they provide. Although some of my friends told me that the stewardesses of British Airways are very impolite sometimes, in addition some of them are quite old (which is really offensive to me). However I don't know whether I am lucky or my friends are just bluffing, I never have this kind of situation. The stewardess always smile and always polite to me. However, one thing I want to complain about the British Airways is the food. The food is really bad sometimes. Well perhaps all the airplane food are like that. However I have a bad experience that some of the food, though it is claimed to be hot, it was not cooked inside the meat. Well the stewardess was willing to change for me. I do hope that there will be some... Read review

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...Ive flown on 3 diffrent airlines so far, and I can say without hesitation that I have found British Airways Cabin Crew to be the most helpful and kind. Being disabled it is a bit difficult, and sitting sown for a good few hours can take its toll, so if I want to go to the toliet, a bit of assistance would not go astray. On all the airlines I went on I found British Airways Cabin crew to be the most helpful; in that they would help me out of the chair, put me onto an aisle chair and take me to the toliet. They were also the kindest, and the Cabin crew would make sure time after time that you were ok, which I supose should be part of the service, but Broiush Airways cabin crew win my vote and I will be flying with them again... Read review

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Advantages: Safe, extensive routes, nice staff, good aeroplanes, moderate service
Disadvantages: Higher prices, constantly decreasing value by new money saving measures

...British Airways has been created from BOAC in the 1960s and originates from a state owned company in Great Britain. Aeroplanes of the airline used to be remarked by the BA symbol on the backwing that included a crown. This feature has been changed in favour of some modern art paintwork in the 1990s. The airline is one of the biggest world wide carriers, especially in English speaking countries, and a member of the One-World Alliance of airlines. British Airways owns a wide range of aeroplanes from different makers, from very old and small to new and modern planes. After a tragic accident in Paris and increased environmental concerns British Airways decided to take the Concorde out of service this year. British Airways together with Air France were involved in creating this plane that was capable for flying at more than twice... Read review

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Advantages: Quality of British Airways!, Great on-board service!.
Disadvantages: Pretty expensive as only recognised airline company which flies to Gibraltar!

...GB Airways is a company set up in Gibraltar which controls most flights between England to South Spain and North Africa. GB Airways is a franchise from British Airways so everything is of their standards. The meals where slightly poor on the morning flights but the return meals in the afternoons where a lot better than expected!. I take regualr flights between Gatwick and Gibraltar. I have never ever been late on arrival, only slight delays on take-off. The on-board entertainment was poor as there was no radio or anything to listen too. The on-flight magazine was poor too as it was one magazine for all destinations so languages where split into many regardless of space!. However, GB Airways is the only company with high reputation that flies to Gibraltar but so if it's quality you're looking for, GB Airlines is the one to choose... Read review

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Advantages: Good flight and flight attendants
Disadvantages: Bad call centre staff

...I recently had to fly to Spain on short notice. I only needed to go for 3 or 4 days. After a bad experience with another airline I could only get Iberia flights to suit my timetable. I phoned the service centre and got myself booked and was very pleased with the price I was quoted. As I was flying from Scotland I had to get a connection from Glasgow, which was with British Airways. Iberia took care of that as well. I duly paid by credit card. I was told my tickets would be posted out that night.Two days later the tickets had not arrived and I phoned the call centre to see what was happening as there was no post on a Sunday and that was when I was flying. I was told as it had been short notice I was just to collect them at British Airways desk.Just show my ref number. I arrived on the Sunday at Glasgow to collect my tickets.The British... Read review

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...I fly British Airways a minimum of eight times a year. Four of those flights leave at 2 a.m. in the morning. Despite this the Cabin Crew are always curteous and helpful even at such an obscene hour. The food isalways served at an appropriate hour closest to the normal meal time. The seating can be a little squashed if you are over 6 foot tall in the economy cabin. I have never ad a punctuality problem in the 6 years I have flown with British airways. I have flown in their new 777 model aircraft and they are extremely comfortable. The air mile system also works very well and they work with Hertz to make it even more attractive. The extra price is certainly worth it.... Read review

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Advantages: looked after
Disadvantages: cost

...I have been fortunate enough to win many competitions and because of this I have been on many flights. Different airlines treat people in many different ways. The best so far is British Airways. I have flown both long haul and short distances with them and I have always flown with my wife and many times with my children.British Airways have always treated us all with respect and courteously. Nothing is too much trouble. Although aeroplane food is not the best way to eat, I have found that the food with B.A is quite reasonable, and, if you require more on a scheduled flight you get more. B.A is flying high, well done.... Read review

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Advantages: Big airline. Strong reputation. Huge network
Disadvantages: Can be impersonal at times. Pricey

...I have flown on British Airways around ten times mainly on long haul flights on the London-Singapore,london-Kuala Lumpur sectors.This airline one of the largest in the world has a modern,well maintained fleet,and an extensive route network. Price wise it is by no means the cheapest around. The in flight service is competent but not outstanding-most of the asian airlines have better in flight service. The in flight entertainment system is satisfactory but SIA's is superior. As regards the food I have always found the airline to be good. On my last flight ,the dinner meal consisted of pasta salad with basil dressing, cod fillet with spiced kleeks,lemon and vanilla sabayon and cheddar cheese. For breakfast I chose corn flakes,creamed mushroom omelette with hash brown potatoes and apple danish. The in flight magazine of BA is a good read... Read review

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Advantages: Feel Special and Prosperous
Disadvantages: Older Planes are slightly uncomfortable

...I always choose British Airways when flying internally, the reasons why are simple. BA terminals are easy to navigate and provide excellent customer support. Parking is easy and checking in electronically is simple and effective. I like the feeling I get when relaxing preflight in their lounges and Their frequent fliers scheme is affiliated with airmiles so you can really boost your collection. On the plane, the food is always respectable and the staff are relaxed and very helpful. Some of the older planes are a little uncomfortable but the new planes are wonderfully comfy to fly in. I always feel special after flying with BA.... Read review

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