I am a 40 Year old single guy who has a busy lifestyle and love to cramm in as much as I can so to d...
I am a 40 Year old single guy who has a busy lifestyle and love to cramm in as much as I can so to do that I have to be careful how I spend my money so the opinions here really help.
Member since:26.07.2000
Reviews:41
Members who trust:4
I flew with Aer Arran on the Belfast to Dublin service, this was to avoid traffic jams and 3 hours on the train journey and as the fare was on a special of just £50 return including taxes it was an offer not to refuse.This was for a same day return as I left on the 8.15am flight and returned at 15.55pm allowing me a full day of business meetings. Unfortunately they have stopped the service and this is the update as they really messed me about I would no longer recommend them as a a good airline for customer service. On the second time of booking I was informed two days prior to travelling that the flight was cancelled due to operational reasons, so ok I rescheduled my appointments and rebooked for the next Monday they said that was fine. Saturday morning they rang to tell me the flight was cancelled yet again I was a bit peeved so asked why and was told that the aircraft was not in operation but they could bus me down that is a 3 hour journey and how am I supposed to get to my meetings on time when they could not even tell me when the bus would arrive in Dublin, so I drove. The Refund was given only after prompting 4 weeks later aaaargh. On the tuesday the press release was given saying they were cancelling the service so that made me realise that the only operational reasons were that they didnt want to run the service for the days before it would be cancelled , how dishonest. The apology email said that they will still fly to Dublin from Sligo 106 miles away from here so thats helpful isnt it. Anyway my advice would be check first to see that they will not do the same to you if you are booked with them.
Check In This opened one hour before the flight from Belfast as it was a morning departure of 8.15am. You only get 15 kilos of luggage not the usual 20kg. As there were few travelling there was no shortage of seats to choose from. The check in on the return at Dublin Airport was easy as well and again seat selection prior to boarding is great I hate the scramble of easyjet and Ryanair.
Aircraft The Aer Arann fleet is made up of eight aircraft; five 50 seater ATR42's and three 66 seater ATR72's. The aircraft provides passengers with a similar cabin environment to that of larger jet airliners but are the slower turboprops. It is noisy on take off but ok during the flight. As the weather was good the flight was smooth and only took 30 mins take off to landing.The seats are standard with ok legroom and I notced a disabled traveller being very well looked after being brought onboard in a wheelchair at Dublin and taken off on a lift at Belfast City airport.
In Flight Service There is only a restricted service on the flights I was on only Water or Orange juice was offered. Flight safety was as usual informative and very well presented.
UK Mainland destinations Luton,Manchester,Bristol,Southampton,Isle of Man and Glasgow Prestwick.
In summary as much as you would expect from a smaller airline and definitely good value for money as long as they fly and dont trust them their word is not as it should be.
You should update the opinion now to state that after only trying the service for about 5 minutes from Belfast to Dublin they have cancelled it!! Good op Hx
ElizaF 25.09.2003 18:36
loved your op as so few ppl know the airline it is nice to find sonmeone else who flew with them. You forgot to mention the plane is so small that the wind gusting against it makes it feel like you're going to be blown away.
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Advantages: Fast, Efficient, Friendly, regional, dont charge extra for the things you have to do like check in Disadvantages: As of 2009 - Luggage allowance.
bananamanuk 15.04.2007 (10.08.2009)
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Review of Aerarran
Advantages: Fast, Efficient, Friendly, regional, dont charge extra for the things you have to do like check in Disadvantages: As of 2009 - Luggage allowance.
bananamanuk 15.04.2007 (10.08.2009)
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Ciao members have rated this review on average: very helpful
Review of Aerarran