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16 Reviews

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I travelled with Megabus Cardiff to London in August 2012. A double decker bus load of passengers were left waiting outside our bus in the pouring rain for over one hour after the departure time... more

User Reviews

for www.megabus.com, low cost intercity bus travel UK

Rating Summary based on 16 reviews

  • 5 Stars
    5
  • 4 Stars
    3
  • 3 Stars
    3
  • 2 Stars
    2
  • 1 Star
    3

Detailed rating

  • Customer service
  • Frequency of bus / buses
  • Quality of Rooms
  • Reliability
  • Speed
  • 2.6
  • 3.1
  • 2.9
  • 3.3
  • 3.2
  • 45 of 45 Ciao users found the following review helpful
    Picture of misspurple7

    Level 5 misspurple7

    Member since 17/08/2010

    Reviews written: 75

    User recommends the product

    Advantages Advantages Cheap tickets, easy to book, can book up to the last minute.

    Disadvantages Disadvantages Poor customer service, delays, often packed buses.

    For long journeys, I have up until recently been a loyal customer to National Express, finding their prices unbeatable compared to the train and other coach companies. However their prices have slowly but surely been rising and especially closing into summer. Those under £10 deals I used to snap up have been few and far between, for the routes I tend to take at least. That's why I started looking into other options again and after using megabus quite a few times now, I think my loyalty may have changed, though they aren't without their faults. Who are they? Megabus are a low cost travel ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of twingkelingstar

    Level 3 twingkelingstar

    Member since 10/03/2008

    Reviews written: 20

    User doesn't recommend the product

    Advantages Advantages cheap

    Disadvantages Disadvantages bum numbing, no space....

    Where Megabus.com services leave from and arrive at many locations within towns and cities in the uk. When booking all you hav to do is make your reservation to and from your chosen town or city and when travelling you choose which stop to board or leave the bus, the fares are the same regardless of which stops you use on any given route. Price Seats start from as little as £1. The earlier you book, the cheaper basically though. The pricing is according to demand the best prices are given to those who make reservations early or to those who choose less popular journeys. The journeys are ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of Emma1973

    Level 6 Emma1973

    Member since 16/09/2001

    Reviews written: 244

    User recommends the product

    Advantages Advantages Cheap, reliable

    Disadvantages Disadvantages Strictly for short passengers.

    Megabus first came to my attention about a year ago whilst looking for cheap ways to travel to Bristol from Manchester to see family. I'm no longer driving and with petrol prices costing return trips to cost up to a £100, getting my partner to drive me there was pretty prohibitive. National Express always seemed quite expensive and although I have a disabled railcard the train still costs me £43. So the search for an even cheaper alternative was on! Its actually been around longer than I thought, 2003 to be precise, as far as I'm aware it started off with the Everywhere to London route but now ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of maklhouf

    Level 3 maklhouf

    Member since 20/06/2003

    Reviews written: 95

    User recommends the product

    Advantages Advantages Quick and Easy

    Disadvantages Disadvantages tiny toilets

    I dislike train travel, finding it claustrophobic and expensive, so the coach is thje obvious alternative. Coach or bus travel is a territory more or less divided between National Express and Megabus, when it comes to booking online. Megabus is better for the following reasons. Megabus use double decker coaches which means there is always a good chance of getting a seat with plenty of space around you, and plenty of leg room. Not so with National Express, single decker buses which are usually crammed so tightly up to the last seat. Remember that even on Megabus it is now mandatory to wear a ... more
  • 29 of 29 Ciao users found the following review helpful
    Picture of flyingllamas

    flyingllamas

    User recommends the product

    Advantages Advantages Price

    Disadvantages Disadvantages Seats are uncomfortable, especially for long haul.

    I have used megabus a number of times over the past 5 years but most recently in october of 2008 although the service has been fairly consistent so I would imagine it is similar now. Most often I have travelled from Edinburgh/Glasgow to London and vice versa but have also gone on shorter trips from central Scotland up to Inverness and Aberdeen and once to Newcastle. The buses are basic and leg-room can be a problem but I don't find they differ vastly from other intercity bus companies. The buses have always been reasonably clean and they stop at least once on longer journies at service ... more

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